Frontline Supervisors, Team Leaders and New managers
Program Highlights
An intensive 2–day class for frontline supervisors, team leaders and new managers who may never have been able to receive formal management training.
Location
Onsite at your location or at the Step 1 Management offices in Green Tree, PA.
Methodology
A combination of traditional classroom style, interactive role playing and team simulations.
Essential Training for Frontline Supervisors & Team Leaders
In today’s increasingly competitive and unconventional business climate, well trained and effective frontline supervisors and team leaders are key players in the success of small-to-midsized firms. Very often these individuals have been promoted from within the company with little to no formal supervisory training.
The Essential Supervisory Skills professional development program is an intensive, focused two day course that teaches frontline supervisors and team leaders what they need to know to significantly improve their management performance. The program encapsulates four critical management areas that frontline supervisors and team leaders need to learn to become more effective managers:
Manager Building Blocks -
This session introduces the student to several fundamental concepts of management, including a discussion of control versus influence and a primer and exercise in identifying the core competencies of employees.
Who's The Boss?-
This session explores the essential management behaviors of being truly accountable in the workplace and the challenges associated with becoming the leader of your former peers.
Getting It Done-
This session focuses on the day-to-day aspects of being an accountable manager, including how to successfully delegate, how to use a structured approach to decision-making and how to motivate your team to perform at (or beyond!) their full potential.
Staying Out of Trouble -
This session examines the intricacies and do’s and don’ts of the employment life cycle (from hiring to firing) as well as issues related to workplace compliance and typical mistakes made by managers that lead to actual violations of employment laws.
For about the same investment required for your company to engage a consultant or legal professional for just one day, Step1Start can prepare your managers and supervisors to perform better forever.
The Result: Competent, Confident Managers
For more information on Step 1’s Training Programs, click here.
Essential Supervisory Skills 
